> ## Documentation Index
> Fetch the complete documentation index at: https://docs.same.new/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> Explore the Same.new FAQ, how it works, what you can build, and how to get started with our no-code AI app builder.

## Capabilities and Limitations

<AccordionGroup>
  <Accordion title="What is Same?">
    Same is an AI-powered platform that helps you build, iterate, and manage websites and web applications simply by describing what you need.
  </Accordion>

  <Accordion title="How can Same build full-stack applications?">
    Same uses the [Next.js](https://nextjs.org/) framework by default, which enables full-stack development with both frontend and backend capabilities in a single codebase.

    **Key features:**

    * React-based frontend development
    * API routes for backend logic
    * Built-in TypeScript/JavaScript support
    * Easy integration with databases, authentication providers, and payment platforms
    * Production-ready deployment options

    This approach allows you to create complete, scalable applications without managing separate frontend and backend codebases.
  </Accordion>

  <Accordion title="What programming languages does Same support?">
    Same supports multiple programming languages, with **JavaScript and TypeScript** being the primary languages due to our Next.js foundation.

    While you can use other languages, Same works best with the JavaScript/TypeScript ecosystem.
  </Accordion>

  <Accordion title="Can I transfer my Same project to WordPress?">
    **No, not directly.** Same projects are built with Next.js, which uses a completely different architecture than WordPress.

    **Your options:**

    * Download your code and deploy it independently
    * Manually recreate your design in WordPress
    * Use Same to generate static HTML/CSS that you can adapt for WordPress themes
  </Accordion>

  <Accordion title="Can I use Same to build mobile apps?">
    **Same is designed for web applications**, not native mobile apps. However, you have several options:

    **What Same can do:**

    * Build responsive web apps that work perfectly on mobile browsers
    * Create Progressive Web Apps (PWAs) that feel like native apps
    * Generate mobile-optimized designs and layouts

    <Tip>
      Pro tip: Ask Same to create responsive designs that automatically adapt to mobile screens for the best mobile web experience.
    </Tip>
  </Accordion>
</AccordionGroup>

## Subscriptions and Accounts

<AccordionGroup>
  <Accordion title="How do I upgrade my subscription plan?">
    **To upgrade your subscription plan:**

    1. Navigate to [same.new/settings](https://same.new/settings)
    2. Click **"Manage Subscription"**
    3. Select your desired plan and confirm it
    4. Complete the payment process

    **What happens after the upgrade:**

    * **Immediate billing** for the new plan
    * **New tokens** from your new plan arrive within minutes
    * **Unused tokens** from your previous plan are credited and used first
    * **Billing cycle resets** to your new plan's schedule
  </Accordion>

  <Accordion title="How do I downgrade my subscription plan?">
    **To downgrade your subscription plan:**

    1. Navigate to [same.new/settings](https://same.new/settings)
    2. Click **"Manage Subscription"**
    3. Select your desired plan and confirm it

    **What happens after the downgrade:**

    * Your subscription will be **scheduled** to the new plan from your **next billing cycle**.
  </Accordion>

  <Accordion title="How do I cancel my subscription?">
    **To cancel your subscription:**

    Visit your [settings page](https://same.new/settings) and click the cancellation button.

    <Note>
      **Important details:**

      * Your subscription remains active until the end of your current billing period
      * After cancellation, your account automatically reverts to the Free plan
      * You may still incur charges for token usage that exceeds your subscription limits after cancellation
    </Note>
  </Accordion>

  <Accordion title="How do I request a refund?">
    **Our refund policy:**

    Subscriptions are **final and non-refundable**. However, we understand that technical issues can significantly impact your experience.

    **When we may offer compensation:**

    * Serious technical issues that prevent you from using Same
    * Platform outages or bugs that affect your projects
    * Service disruptions beyond your control

    **To request assistance:**

    Email our support team at [support@same.dev](mailto:support@same.dev) with:

    1. **Detailed description** of the issue you experienced
    2. **Screenshots** of any error messages
    3. **Project link** (if applicable)
    4. **Timeline** of when the issue occurred

    We review each case individually and may provide token credits as compensation based on the severity and impact of the issue.
  </Accordion>

  <Accordion title="What was your previous pricing model?">
    **Previous pricing structure (now discontinued):**

    * **Free Plan:** 500,000 tokens per month with community support
    * **Pro Plan:** \$10/month for 2 million tokens
      * Additional usage: $10 per 2 million tokens ($5 per million tokens)

    This pay-as-you-go model has been replaced with our current fixed-tier plans to provide more predictable pricing.
  </Accordion>
</AccordionGroup>