FAQ
Answers to common questions about Same.
Capabilities and Limitations
What is Same?
What is Same?
Same is an AI-powered platform that helps you build, iterate, and manage websites and web applications simply by describing what you need.
How can Same build full-stack applications?
How can Same build full-stack applications?
Same uses the Next.js framework by default, which enables full-stack development with both frontend and backend capabilities in a single codebase.
Key features:
- React-based frontend development
- API routes for backend logic
- Built-in TypeScript/JavaScript support
- Easy integration with databases, authentication providers, and payment platforms
- Production-ready deployment options
This approach allows you to create complete, scalable applications without managing separate frontend and backend codebases.
What programming languages does Same support?
What programming languages does Same support?
Same supports multiple programming languages, with JavaScript and TypeScript being the primary languages due to our Next.js foundation.
While you can use other languages, Same works best with the JavaScript/TypeScript ecosystem.
Can I transfer my Same project to WordPress?
Can I transfer my Same project to WordPress?
No, not directly. Same projects are built with Next.js, which uses a completely different architecture than WordPress.
Your options:
- Download your code and deploy it independently
- Manually recreate your design in WordPress
- Use Same to generate static HTML/CSS that you can adapt for WordPress themes
Can I use Same to build mobile apps?
Can I use Same to build mobile apps?
Same is designed for web applications, not native mobile apps. However, you have several options:
What Same can do:
- Build responsive web apps that work perfectly on mobile browsers
- Create Progressive Web Apps (PWAs) that feel like native apps
- Generate mobile-optimized designs and layouts
Pro tip: Ask Same to create responsive designs that automatically adapt to mobile screens for the best mobile web experience.
Subscriptions and Accounts
How do I upgrade or downgrade my subscription plan?
How do I upgrade or downgrade my subscription plan?
To change your subscription plan:
- Navigate to same.new/settings
- Click “Upgrade Plan”
- Select your desired plan
- Complete the payment process
What happens after changing plans:
- Immediate billing for the new plan
- New tokens from your new plan arrive within minutes
- Unused tokens from your previous plan are credited and used first
- Billing cycle resets to your new plan’s schedule
How do I cancel my subscription?
How do I cancel my subscription?
To cancel your subscription:
Visit your settings page and click the cancellation button.
Important details:
- Your subscription remains active until the end of your current billing period
- After cancellation, your account automatically reverts to the Free plan
- You may still incur charges for token usage that exceeds your subscription limits after cancellation
How do I request a refund?
How do I request a refund?
Our refund policy:
Subscriptions are final and non-refundable. However, we understand that technical issues can significantly impact your experience.
When we may offer compensation:
- Serious technical issues that prevent you from using Same
- Platform outages or bugs that affect your projects
- Service disruptions beyond your control
To request assistance:
Email our support team at support@same.dev with:
- Detailed description of the issue you experienced
- Screenshots of any error messages
- Project link (if applicable)
- Timeline of when the issue occurred
We review each case individually and may provide token credits as compensation based on the severity and impact of the issue.
Do unused tokens roll over to the next month?
Do unused tokens roll over to the next month?
No, tokens do not roll over.
All unused tokens expire at the end of each billing cycle. This applies to all subscription plans.
What was your previous pricing model?
What was your previous pricing model?
Previous pricing structure (now discontinued):
- Free Plan: 500,000 tokens per month with community support
- Pro Plan: $10/month for 2 million tokens
- Additional usage: 5 per million tokens)
This pay-as-you-go model has been replaced with our current fixed-tier plans to provide more predictable pricing.