Usage Limits
Refunds
Learn about our refund policy
Refund Policy
We do not provide direct refunds for subscriptions. All subscriptions are final and non-refundable.
Unexpected Issues
However, we understand that technical issues can sometimes occur. If you experience serious issues that significantly impact your ability to use our service, we are happy to provide compensation in the form of token credits.
How to Request Token Credits
If you’ve encountered any serious issues, please reach out to our support team.
- Provide a short description of the issue
- Provide a screenshot of any error messages
- Provide a url to the project
We will review each case individually and provide appropriate compensation based on the severity and impact of the issue.
Reach out to us at support@same.dev
Contact Us
If you have any questions about this policy, please reach out to our support team.